Photo Contest Trouble Shooting and Assistance
What to do if…
Your votes are not being counted
Try refreshing your browser. If your vote has still not been counted, it may be because of a vote you cast earlier. You can vote for each dog only once every 12 hours, unless you are logged in as a Modern Dog user, in which case you can only vote for each dog once, ever. We encourage showing your support of your favourite dogs by voting regularly, so simply donโt log in as a user if youโd like to vote more than once.
The votes of your friends, family or co-workers are not being counted
Votes made from computers on a shared Internet connection are counted as a single vote within each 12 hour period (i.e one vote per office per 12 hours, all subsequent votes are not counted). To get around this, encourage those on a shared Internet connection to vote from their home computer, tablets or smart phones.The best way to increase the number of your dogโs votes is to spread the word to get the support of all your friends and family!
Still having issues?
Please call us toll-free at 866-734-3131 or email us at photocontestproblem@moderndogmagazine.com and we will do our very best to rectify the problem as soon as possible.